Privacy Policy
Last updated: 25/4/26
PRIVACY POLICY
The Toodle Pips respects your privacy and wants you to feel comfortable getting in touch with us.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how you can contact us about your data.
WHO WE ARE
The Toodle Pips is a South Wales based vocal trio.
We are based in Cwmbran, Wales, and can be contacted at:
Email: [email protected]
WHAT INFORMATION WE COLLECT
When you contact us through our website, email or social media, we may collect:
- your name
- your email address
- your phone number, if you provide it
- details about your event or enquiry
- your event date, venue or location
- any messages or information you choose to send us
When you visit our website, we may collect basic website usage information through cookies and analytics tools, such as:
- pages visited
- how people found the website
- approximate location data
- device and browser information
This helps us understand how people use our site and how we can make it better.
HOW WE USE YOUR INFORMATION
We use your information to:
- reply to enquiries
- check availability
- discuss bookings
- prepare quotes or booking details
- manage confirmed performances
- keep a record of enquiries and bookings
- improve our website and marketing
We do not sell your personal information.
WHERE YOUR INFORMATION IS NEEDED
Your information may be stored in:
- our email inbox
- our booking master sheet
- website contact form notifications
- Google Analytics data
- social media messages, if you contact us there
We only keep information for as long as we need it for enquiries, bookings, admin, tax, insurance or legal reasons.
CONTACT FORMS
Our website uses an Elementor contact form. When you send us a message, the information you provide is sent to us by email so we can reply.
Please avoid sending sensitive personal information through the contact form unless it is needed for your enquiry.
COOKIES AND ANALYTICS
Our website uses cookies, including cookies linked to Google Analytics. These help us understand how visitors use the website.
Cookies may collect information such as which pages are viewed, how long visitors stay on the site, and which devices are used.
You can control cookies through your browser settings. We plan to use a cookie consent banner so visitors can choose how cookies are used.
MARKETING
We do not currently run a mailing list.
If we introduce one in future, we will only send marketing emails to people who have signed up or clearly agreed to receive them. You will be able to unsubscribe at any time.
SHARING YOUR INFORMATION
We may share limited information when needed to manage your booking, such as with:
- band members
- venues
- sound or technical support, where relevant
- accountants, insurers or professional advisers
- legal or regulatory bodies, where required
We only share what is needed.
PHOTOS AND VIDEOS
We may film or photograph performances for social media, website or promotional use. Our camera is normally directed at The Toodle Pips rather than guests.
If a client has any concerns about filming, please let us know before the event.
Guests and clients are welcome to film or photograph us during performances for personal use. Commercial use, press use or paid promotional use should be agreed with us first.
YOUR RIGHTS
Under UK data protection law, you have rights over your personal information. You can ask us to:
- tell you what information we hold about you
- correct information that is wrong
- delete your information where we no longer need it
- limit how we use your information
- object to certain types of use
To contact us about your data, email:
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will be published on this page.